Posts Tagged ‘installation’

AT&T Uverse Upgrade

laelene Posted in general blog,Tags: , , , , , ,
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A little while back, I was trying to print a coupon when somehow I got tricked into enrolling for some texting service. Before I even knew it, they were charging me $9.99 and sending me texts I did not want! I had no idea that I could subscribe for something without inputting my credit card info. I quickly got on the phone and called AT&T to get the charge removed. Of course, they also took the time to try to get me to upgrade my service.

This time, the deal sounded pretty good: a free Nexus 7 or Kindle Fire or XBOX something or other. I’d the Uverse internet, TV, and home phone bundle for only $5 more than the current cost for home phone and DSL. The contract term was only a year, though I could lock in that pricing for another year if I stayed with them. I set up the appointment to get installation today, with the technician arriving between 11 and 1.

black motorola dsl modem and router box

Farewell DSL.

Well, he arrived by 11:30 and has been here on and off ever since. First there were issues outside with the telephone box and what cables connected and were live. Then there was the issue indoors of not having a centralized place that our phone, TV, and internet would plug into. At one point we discussing drilling a hole in the wall to get the necessary cables in the right place. There were mysterious cables running in and out of walls and no signal where there should have been. It was a hot mess!

For awhile, he had to leave to get more equipment (and hopefully grab some lunch). Then he was back at it, setting up and fixing a lot of the odd wiring in our house. Maybe that’s why we always had trouble with the phone and internet signals. Could our troubles finally be over? Once everything inside the house was set up, we spent over an hour waiting for a different technician to come fix something interfering with the signal outside. I think we’re finally near the finish line though*. Hooray!!

gray/grey belkin backup battery for home phone lines and black at&t uverse modem and router

Yay new internet!

*Definitely was not – ultimately the issue couldn’t get fixed today so tonight we are home internetless.

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