While Panda was away on travel, he got a chance to stay at a Ritz-Carlton property. When he left, he realized that he could not find his power adapter, so he contacted the hotel and they were unable to locate it. Weeks later, he was supposed to return to the property but plans got changed and he had to stay at a different hotel in the area. When the hotel staff found out, they offered to send the replacement adapter they got him and delivered it to his new hotel! Not only that, but he mentioned he wanted to get something from the gift store – a rubber ducky – and they even brought that all wrapped up at no charge. Now this is the type of service I’ve heard of from this establishment and it’s great to see it in action. They made his trip that much better with their extra effort and kindness. 🙂

The gift box, all nicely wrapped.

Turns out they packed two ducks!

Now we have these keepsakes from their hotel.

And this wonderful replacement adapter for future travels. 🙂