Based on how eagerly this squirrel was devouring what was left on the spoon, I’d venture to say it enjoys frozen yogurt.
squirrel licking spoon from Mary Qin on Vimeo.
Based on how eagerly this squirrel was devouring what was left on the spoon, I’d venture to say it enjoys frozen yogurt.
squirrel licking spoon from Mary Qin on Vimeo.
What do they have in common? Find out for yourself at the California Academy of Sciences Earthquake Exhibit!

photo credit: zachklein
It started when I came across an issue with Yahoo Mail and wanted to contact their customer service to request a feature be added. After sending me on a wild goose chase of automated answers and browsing through their community forum, I reached a dead end that didn’t even allow me to email their service department (if they even have one!). That’s like spending half an hour on the phone going through a tedious menu with robot voices only to get hung up on in the end. Why waste my time?! Ugh, I was so completely disappointed in Yahoo at that point and almost didn’t even care if I could contact them anymore. Here I am trying to help them make their service better and I feel like I’m yelling into an abyss with nobody within miles.
Then a couple hours later, I got a phone call from a guy who started talking about setting up a consulting appointment for me. Excuse me – what?? First of all, what consulting? I never asked for any sort of consulting service and I certainly don’t have money to spend on that. Second of all, who are you to offer me consulting? Then when I asked him what this was about he answered: “Your website” to which I asked, “Which one?” There was a pause of confusion before he was able to look it up I guess – terrible service. You’re calling me about my business and you don’t even know the name of it? Great. Maybe you should get to know me before you assume you know what I want/need. So anyway, I hated how he went ahead and assumed I had already agreed to this and just needed to set up a time to discuss details with a consultant. That sort of sales tactic is too pushy and frankly, dishonest.
I then requested to be removed from whatever list they had me on and the guy basically ignored me, talking on about some other part of his sales pitch or something. When I repeated myself, he told me there was no need to be testy. Oh boy! He hadn’t seen testy yet! I retorted that I wasn’t being testy YET and made sure he confirmed that he’d take me out of their database before ending the call. It was so frustrating to deal with him and his annoying assumptions that he could just bulldoze over me and get me to set up an appointment when I knew nothing about his company AND didn’t even want to change my site anyway.
Whew, so now that that’s off my chest, I vow to always strive to provide value, excellent customer service, and honest marketing. I want my business dealings to engage customers, not drive them away. I’d rather stay a smaller operation that really takes care of it customers than expand into a multi-national conglomerate that forgets about the little people. And I hope that I never forget to listen to the customers, pay attention to what they’re telling me, and ensure that they are being taken care of as responsibly as possible. Nobody should ever feel voiceless against my business. In fact, I’d love it if we built a community around us, where we’re all like family and everybody contributes to the whole experience. That’s my dream for my own companies.
What’s been going on lately? Between scorching heat waves and really heavy storms, we’ve experienced some really extreme weather patterns.
pouring rain from Mary Qin on Vimeo.
The rain was coming down so hard that we pulled over to wait it out.
crazy storm from Mary Qin on Vimeo.
Well, you just gotta scratch it!
itching goat from Mary Qin on Vimeo.
I’m beyond thrilled that I finally got a package today! Exactly one month ago, I first got into this whole subscription craze and ordered the anniversary special from blissmobox. Unfortunately, that meant that I’d have to wait until early to mid-August to get my first shipment (and I have been waiting rather impatiently). Luckily, a few days ago I came across Yuzen when I was checking up on one of the blogs I follow. Everything about this brand appealed to me – the name, the aesthetics, the eco-friendliness of their choices, even their messaging! I tried really hard to resist, but honestly I couldn’t. When I caved, I decided that I wanted this to be a special gift from my boyfriend (haha :-P). So, I brought it up to him and spent some time convincing him. I’m an extremely persuasive person, so of course I got my way and he put in the order to get this box indefinitely – yippee!
I feel really fortunate that they still had July boxes available and the very next day, my package was sent out! Now it’s a mere three days later and I got a wonderful surprise at my front door. 🙂 It’s a good thing that a thunderstorm came rolling by, since I only discovered the package when I went to bring in the chairs from outside. Either the post lady didn’t ring the doorbell, or all three of us in the house missed it. Anyway, I’ll stop babbling so much and share some pictures, which I was very obsessive about taking. I meticulously documented just about every single move I made. Another day I’ll go into why I instantly loved Yuzen so much. Today it’s all about joy and happiness and fulfillment and excitement and… ok ok, on with it:
Upon opening the box, a fantastic scent wafted up – I nearly rushed through the opening process to get to it, but I took a deep breath instead. After all, this is all about bringing a little zen (and happiness) to my day, so why not take it slowly and truly appreciate every little thing? The inside card includes a lovely message from founders Jen & Ted about the wonders of summer, which inspired July’s theme of “bringing joy, discovery and a celebration for the senses.” They sure did accomplish that! I also got a wonderful surprise when I saw the note from Panda (the boyfriend): “This is for my Panda Bear: a monthly commitment to a happy relationship.” Yay! <3
I can’t wait to re-purpose the decorations, especially the Yuzen paper (which I will turn into origami jewelry to be sold at Panda Loves)! When you open up the card, there’s information on each of the brands included in the box, as well as why they chose it. I definitely appreciate this information and soaked it all in.
I carefully took the products out item by item until I found them all. There are Lotus Wei flower essence mists to help you connect with your inner beauty, a Primavera facial scrub to renew your skin, some Himala Salt for a pure addition to your meals, Teatulia teas to enjoy an organic & healthy beverage, a People Towels hand towel to save the world from paper towels, and Kopali Organics mulberries as a superfood snack. I absolutely love these products; what a great selection from Yuzen! I’ll reserve my opinions on the products for some other posts before this one gets too long. Excuse me while I go try them all! 🙂
So I’m just visiting DC one day, checking out the White House with Philosopher (who was visiting from the UK). Suddenly, this whole parade of black cars starts driving in front of the White House! I was super curious about what was going on, but unfortunately there was nobody to ask…
black cars white house from Mary Qin on Vimeo.