Posts Tagged ‘behavior’

Eerie eel

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How strange that they poke out like kelp and just hang around mostly motionless.

Toilet water

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I’ve never seen Molly drink water and now I know why…

molly looks down into the toilet at the inviting water

molly crouches on toilet getting ready to drink

A stubborn victory

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wooden large-tooth comb made with fragrant woodIt’s been months and I’ve been looking for this hairbrush every time I go home. I knew that I had taken it out to use when I was here and though I searched high and low without success, I refused to give up. I like how it has wide teeth and is made of a fragrant wood. It’s also glossed and I think is even anti-static. Perfect for a quick brush-up in the middle of the day. I used to keep it in my purse, but then one weekend when I was hanging out at home, I lost track of it. Ever since then, I’ve been on the hunt.

Tonight I asked my mom about it again and she said she actually found a wooden comb while cleaning up. Unfortunately, she couldn’t remember where she had put it, so this sent us on a house-wide search for the elusive thing. As it turns out, she was referring to a smaller comb (the kind they give at hotels), which was sitting on the desk. Since I had already searched almost all of the house, I decided to keep going and flipped just about everything around. Then, I thought that I should check the pile of blankets and pillows on the bed upstairs, which I had used for awhile a couple of months ago.

Lo and behold, after lifting up a couple of blankets, I found it lying there, neatly hidden away! I’m really glad to have it back and will make sure to store it safely in my purse again. Yup, being stubborn does get me results.

Dog meets squirrel

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Blue was sooo excited and probably would have ripped through the window to get to that squirrel.

dog and squirrel from Mary Qin on Vimeo.

Massaging Missy

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My kitty Missy loves to give massages! Turn up the volume and you can hear her purring.

Strangely motivated

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Last week, I was innocently checking in to various listings on Yelp as I always do, keeping unofficial tabs on where I’ve been.  When it came to the 405 freeway, I found to my dismay that someone had ousted me from the Duchess spot (you become the Duke or Duchess if you have the most check-ins)!  This got me all riled up.  I refused to have someone beat me out like that, so I started a check-in war.

To better understand the context of this, let me lay down some of the rules we have to follow:

  1. You can check in to any given listing no more than once every 4 hours.
  2. You can only check in when you are within 1 mile of the listed address of the listing (with some exceptions).
  3. You can check in no more than 25 times in a given day.

So, immediately I started checking in every 4 hours or so.  Of course, life would get in the way and it wouldn’t happen that much, but I did log multiple check-ins a day.  I reasoned that I’ve driven up and down the 405 hundreds of times (if not over a thousand by now), so all these excess check-ins are making up for previous visits.  Thankfully, I live and work in an area within a mile of the freeway, so I can check in throughout the day without having to move.  I also don’t check in to places arbitrarily – I like for my check-ins to actually reflect my visitation to whichever listing, so I rarely ever get up to 25 check-ins in a day.  That’s a lot of places to visit!

Well, unfortunately it appeared that little Ms. Piggy saw that I was catching up to her, so she started checking in full force as well.  I call her that because she doesn’t have a real profile picture, but just a cartoon pigging saying something about pigging out.  Every time I’d check in after a few hours, I’d find that she was also checking in to keep her lead.  This went on for about three days and I was getting just one or two check-ins behind, but then came the weekend and my trip to NorCal.  While I was away, I wasn’t able to keep the pressure on her, but it appears that she eased up as well.  Maybe she thought I had backed down and let her guard down.

As soon as I came back from my weekend trip, I was checking in again at maximum capacity and today I’ve managed to tie her at times and be one check-in behind at others.  By tomorrow, I think I can take her down and reclaim my title as Duchess of the 405 freeway.  Once that happens, I plan on continuing until I have a healthy lead that reflects the hundreds of times that I have driven the 405.  It’s a silly little thing, really, but this really brought out some of the competitive edge in me.  I am not going to give up on this mission!  Why it means so much may be beyond most people, but it’s a fun challenge for me.

Service-minded

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I finally got inspired by the desire to read again, so Panda and I went to the Santa Monica Library on Saturday and I got two books. Currently I am reading about the Ritz-Carlton and how they continue to be a world-class institution, which has reminded me of my interest in what makes good service.

I often notice areas of improvement with every company I deal with, whether it’s Apple or a local restaurant. The only exemplary service I can remember receiving more recently is from my Chase Sapphire Visa Signature card. I’m not sure if it was because it was a Sapphire or a Visa Sig, but I didn’t have to wade through touch-tone menus to speak to a person and my issue was resolved quickly, without hesitation.

Compare that with most experiences, with a lot of navigating that ultimately ends with being on hold for a long time. Good service can go a long way to build customer loyalty and a positive brand name. If only more companies invested in the anticipation and satisfaction of their customers’ needs so that we’d all be happier in dealing with them.

I really look forward to someday experiencing the “Ritz-Carlton Mystique,” as they call it, and getting a glimpse into what going above and beyond AND above and beyond even more is like. And I hope I can build a business that has a culture as rich and rewarding as theirs appears to be.

Fluffy pillows

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large 53-inch tall stuffed animal bear pillow

This sucker is a whole 53 inches tall!

I have this thing for pillows.  Ever since college, I’ve just loved to pile my bed full of pillows.  I lay on them, I hug them, they keep me warm, and of course they keep me from getting neck cramps.  I’ve had really soft ones and more firm ones, some small ones and some large ones.  I’ve had one made to look like a Tootsie Roll and now I have a HUGE bear one!  I also have a fantastic body pillow that has saved me from many a night there the blanket got away from.

I don’t know what it is, but I love when my bed is bustling with pillows.  In fact, sometimes they take up more space than I do and I end up getting buried in them (but hey, I don’t mind!).  I’ve actually wondered if I could get a bed set within a high frame so that I could kind of swim around in all the blankets and pillows on my bed without worrying about pushing them off.  It’s annoying when things fall off the bed, which is why I prefer having my bed pushed against a corner.  Then I can throw all the pillows I want on them without constantly losing them to the ground.

At the moment I have seven pillows with me, though three of them have made it to the floor.  Alas, even with two sides of the mattress against walls, pillows will slide off the bed on their own.  It just can’t be helped!

Pigeon post

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Hmm, huddling for warmth?

dozens of pigeons crowd onto one street lamp

Wow, crowded much?

Bears <3 watermelon

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bear eating watermelon from Mary Qin on Vimeo.

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